Where's My Stuff?

We ship as fast as we can! Honestly! Goodgoth.com is a small company with a small staff. We aren’t Amazon.com. But we do the best we can and in our 20 years have always strived to ship every order ASAP. Generally, we ship in 2-9 business days, but shipping can sometimes (not often) take up to 30 days if we are awaiting a restock from a supplier.  If you need your order by a certain date, please let us know and we’ll do our absolute best to get it to you by then! Thanks!

You can note any Need By when you order in the special instructions field when you order. If you forget to note any need by date when you order please email us directly, so we will know.

Order Tracking

To track your order, log into your account. You will be able to view all your orders and their statuses.

Lately we've been getting a lot of order inquiries from people who didn't order with us. They ordered from some other company, and sadly, we're unable to help them!  When you order with GoodGoth, we will send you an email reciept. Our order numbers look like 1222222222-555 (that one's just an example). Our email address is Goodgoth AT GoodGoth.com. If you are inquiring about thestatus of an order and have a 4 or 5 digit order #, STOP! Check your emailed reciept. Did you order from us?

 

Last Modified: 05/15/2016

DO NOT ASK CUSTOMER SERVICE QUESTIONS IN THIS FIELD. THIS FIELD IS ONLY FOR RATING FAQ ANSWERS. TO ASK A QUESTION, CLICK THE CONTACT LINK ON TOP OF THIS PAGE

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